What guests loved:

Good location, comfortable bed. Staff at reception is friendly professional.

Areas for improvement:

Noisy if your room faces the main road, needs double-glass windows. The waiter running the breakfast room is unkempt and rude. Bed is comfortable but pillows are not.

What guests loved:

The Novotel offered a good stay. The view was pleasant, the room size was adequate, and the shower was delightful. The location also proved to be quite convenient for my needs.

Areas for improvement:

Unfortunately, the inadequate soundproofing significantly impacted the comfort of the room. Additionally, the limited English communication among some staff members occasionally made interactions less...

What guests loved:

I like the fact that hotel was near the mall and a varieties of restaurants

What guests loved:

Easy and quick check in procedures, friendly and professional staff, comfortable room

What guests loved:

Solid hotel with a great, central location downtown. Easy walking distance to shopping, restaurants, and night life. Has a true king size bed, great included breakfast, and affordable wash-and-fold...

Areas for improvement:

The entire hotel is "narrow but tall", so the bathrooms, gym, and pool area all feel quite small. The gym in particular is a fairly odd assortment of equipment. The breakfast is good, but for a lit...

What guests loved:

Easy location for restaurants and nightlife. Great views. Car is necessary to reach nice beaches

What guests loved:

Breakfast was delicious-the park is across the street. We only stayed one night on the way to the airport.

Areas for improvement:

Nothing

What guests loved:

The breakfast buffet and restaurant were good but not exceptional. The view of the Bahia Norte is outstanding from rooms in the front of the hotel. The walking and biking paths along the shore are gre...

Areas for improvement:

The pool of the hotel was closed during our stay.

What guests loved:

The location and the room. Also the breakfast. The people at the counter were very kind.

Areas for improvement:

The pool was under maintenance.

What guests loved:

Facilities, room and breakfast, swimming pool and the view is unique.

Areas for improvement:

Price is very high